Work closely with F & B Department to ensure service provided meet guests’ satisfaction

与餐饮部紧密合作，确保为客人提供满意周到的服务。

Responsible for advising all incoming VIP guests to relevant senior management so that special arrangements may need to be made in advance accordingly.

负责向相关的高级管理层报告所有抵店VIP客人信息，以便相应地做好特殊安排。

Ensure that all guests’ inquiries and requests are attended to in a helpful, professional, warm and friendly manner.

确保所有客人的疑问和要求都能专业、热情、友好的得到回答。

Ensure that you are completely aware of the complete range of services and facilities that Sofitel Guiyang Hunter will provide to its guests and visitors.

确保熟悉酒店为客人和访客所提供的各种服务和设施。

Ensure that no place is left unattended at any time whilst on duty.

确保当值时负责好工作的方方面面。

Ensure you have a comprehensive knowledge of Guiyang and what is happening within the city at all times, and to ensure that all guests or callers’ inquirie