Implemented and delivered LQA standards to every guest in daily operation.

在每日的对客服务中遵守和执行LQA。

· Honesty is a work basis, ensure implement on work with honesty all times.

以诚信为工作基本，在任何时候都需要诚实的执行酒店所有财务制度。

· Knowledgeable about all events and information of the immediate and surrounding area, while provide new information for maintaining a library of relevant information.

熟知酒店周边区域所有各项活动和信息，并不断保持信息资料库的更新。

· To be efficient and prompt handling and delivery of all messages, facsimiles and parcels throughout the hotel.

高效和迅速的处理和交付酒店内所有信件、传真和包裹。

· Strictly to follow all Concierge Policies and Procedures are adhered.

严格执行部门各项政策与程序。

· Directs guests and visitors to any of the Hotel’s facilities.

指引客人及来访者到任何酒店的设施。

· To keep the cleanliness of the Concierge counter, equipment and storage, and responsible for the maintenance of all Concierge equipment.

保持礼宾台，礼宾设备和储藏间的卫生，对所有礼宾部运营品的维护保养负责。

·Implement that all information requested by the local police authorities are adhered.

严格遵守并实行由当地执法部门所要求的全部事项。

·Patrol around designated area to ensure safety and security.

执行守护和巡防勤务并保障所辖区域安全。

· Welcome hotel guests and direct them to the parking lot.

予入店宾客表示欢迎并引导车辆进入停车场。

· Advice and direct guests and vehicles which blocked the front entrance and driveway to ensure smooth traffic flow.

对堵塞在正门和车道主线的人流与车辆进行婉劝和疏导，保证该线畅通。

·Politely farewell guests when they are exiting. Randomly check suspicious persons and items with courtesy.

对离店的客人要表示欢送，并对可疑的物件和人员要随机礼貌查询。

· Advice guests not to carry dangerous, flammable