Description HSBC Operations, Services and Technology (HOST) HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will: Perform all payment related transactions accurately, promptly , skillfully and full responsibility .Ensure transactions are adhere to internal guidelines and external regulations.Report any suspicious transactions to line manager immediately. Provide high quality customer services and maintain pleasant customer relationship. Answer customers and customer groups' enquiries professionally and solve their problems tactfully. Keep customer information confidential. Report to supervisor/line manager for customer feedback in time. Maintain HSBC internal control standards,implement and observe Group Compliance Policy and main awareness of operation r