Job Scope?:
1.Order handling (Enter order timely and correctly, send out order acknowledgement, order pull in, push out ,shipment notice...)
2. Quick response to customer complains and returns
3.Reply customer enquiry (Technical, application, lead time...) in time
4.Payment following up, send AR statements to customer in time, making sure no shipment delay due to payment issue
5.For new product order
1.Order handling (Enter order timely and correctly, send out order acknowledgement, order pull in, push out ,shipment notice...)
2. Quick response to customer complains and returns
3.Reply customer enquiry (Technical, application, lead time...) in time
4.Payment following up, send AR statements to customer in time, making sure no shipment delay due to payment issue
5.For new product order
职位类别： 客服总监/经理/主管/专员
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