Responsibilities
岗位职责：

Customer Quality Response Process 客户质量反应流程
Builds, trains, and manages customer quality team, establishes the quick response process of customer quality service
组建、培训、管理客户现场服务队伍、制定客户现场服务的快速响应流程
Supports for new program trial run assembly in customer plant
新项目客户样件在客户现场试装时的支持
Be responsible for regular investigation of customer satisfaction and driving for improvement of related problems
客户满意度的定期调查、并推进相关问题的改进

Quality Problems Analysis and settlement质量问题的分析和解决
Be responsible for analysis of warranty issues, customer plant issues, execution of constraint actions, and feedback to internal
客户现场问题的初步分析、遏制措施的执行，向内部进行问题反馈

Tracks for result of problem solving in customer plant
对问题改进后在客户现场的效果追踪

Be responsible for regular investigation of customer satisfaction and driving for improvement of related problems
客户满意度的定期调查、并推进相关问题的改进

Collects data related to RPPM