POSITION SUMMARY: This position reports directly to the QA Director, Asia. Based at the respective sites, the person will manage a team consisting of QA, QC supervisors and technicians. Spearheads the quality initiatives and programs for the site. On a day to day basis, make decisions for product disposition, administrating customer complaint handling and tracking of quality key performance indicators. As needs arise may be expected to spearhead root cause analysis and lead cross functional teams in quality improvement initiatives. Responsibilities may include occasional visits to customers to understand requirements or complaints, and visits to key supplier audits. The person will be the Management Representative for the site and is accountable for the sustainability and continual improvement of the Quality Management System.


ESSENTIAL JOB FUNCTIONS:
? Supervises staff to include hiring, training, evaluating performance, providing compensation recommendations, and determining disciplinary actions when necessary.
? Develop and maintain Quality KPIs that
？ Indicate health of the Quality System
？ Indicate process capabilities
？ Indicate effectiveness of corrective and preventive actions
？ Drive profitability by reducing COPQ (cost of poor quality)
? Work closely with counterparts in other regions to establish Best Practices and ensuring these are documented, understood and deployed in the plant.
? Manages the QC section to ensure timely completion of QC tests and general smooth operation of the section
? Overseeing process for internal and external complaints to drive for timely closure of investigations and validating efficacy of corrective and preventive actions.
? Develop and lead internal audit program.
? Spearhead, develop and champion tactical initiatives for site quality improvement programs based on regional strategies.
? Site Quality Management Representative.
? Develop Supplier Management Program.
? Administers and monitors the departmental budget including allocating resources and approving expenditures; budget scope is small in nature.
? Performs other duties as assigned.


EXPERIENCE REQUIREMENTS:
? Five to ten years of progressive quality experience wit