Essential Responsibilities:
* Handle Customers’ complaints and CAR thru I care and PQMT system and Drive the continuous improvement. And lead the failure analysis and complete the required report;
* Key contact for quality communications with GE global teams, ITO team, Contract team call center, PSS team and GE internal customers to ensure Quality requirement being implemented and Quality issue resolved;
* Lead FAT team to conduct the quality check and ****ing in according with the FAT procedure; Coordinate SJV team to give the quick response to the issues raised by customer during FAT and drive Corrective Actions closed within required timeline;
* Hold the regular meeting to drive the continuous improvement in order to increas