Position scope:
- Technical support to internal and external customers
- Onsite technical support to key customer if required
- Technical support for current product engineering, select right product to meet customer needs
- Lead projects to modify current product to meet customer needs
- Familiar and deep understand our product line and to be familiar with engineering tool box.
- Work closely with sales team to promote our products and build good relationship

Position purpose:
- To provide technical support to sales team. Understand our product line and customer applications to select right product to meet customer requirement. Improve the speed and quality to response customer request.
- Lead small project to modify current product or process to meet customer requirement. Link closely with customer technical department to better support customer.

Key responsibilities:
- Technical support to internal and external customers
- Provide product/service training and tech show to OEM customer and end users
- Organize technical seminar to OEM customers and AM customers
- Onsite technical support to key customer if required
- Technical support for current product engineering, select right